Shipping & Returns
Shipping Policy
Orders are processed in the order they are received and usually take 3-5 business days to produce before they ship (this does not include weekends, holidays, or otherwise specified days of closure). All orders shipped within the US are shipped via UPS Ground or USPS unless otherwise specified. UPS does not ship to P.O. boxes so a street address is required in order to ship a package via this method. A UPS tracking number will be emailed to you upon shipment of your order.
Return & Exchange Policy
We guarantee that our handcrafted Teas will leave our facility in peak condition. All sales on Teas are final. However, if items in your order arrive incomplete or damaged, please email or call us within 15 days of your delivery to resolve the issue. When emailing, please include your name, your order number, and any information that will help us address your concerns. Mirus Teas is not responsible for the return shipment costs for returns based on personal preference or non-quality related issues.